Dhaka 999 takes your privacy seriously. This policy explains in full what data is collected, how it is used, and what rights you have.
All your personal data is protected with SSL-256 encryption.
You can view, correct, or delete your data at any time.
Welcome to Dhaka 999. This Privacy Policy applies to the Dhaka 999 platform and all associated services. When you browse our website, create an account, or use any of our services, we process certain information about you.
This Privacy Policy clearly sets out what data is collected, why it is collected, how it is used, how long it is retained, and what rights you have over your data. We believe every user deserves full transparency about their own information.
By using Dhaka 999 services, you confirm that you have read and agreed to the terms of this Privacy Policy. If you have any objections, please discontinue use of our services and contact our support team.
Dhaka 999 collects two types of information from you — data you provide directly and data collected automatically. A detailed breakdown is listed below.
Information provided directly by you:
Automatically collected information:
Dhaka 999 uses your data only for specific, defined purposes. We never use it beyond what is necessary. The key purposes are outlined below.
| Purpose | Data Used | Applicable |
|---|---|---|
| Account creation and management | Name, mobile number, and email | Always |
| Identity Verification (KYC) | NID, selfie | On withdrawal |
| Financial transaction processing | Payment number and transaction logs | Always |
| Games and bonus offers | Game history and preferences | Always |
| Providing customer support services | Ticket messages and account information | Always |
| Fraud Prevention | IP, device, logs | Always |
| Marketing Communications | Email, mobile | In compliance with |
| Sale to Third Parties | — | Never |
Dhaka 999 does not retain any data longer than necessary. Retention periods depend on the type and purpose of the data. General guidelines are provided below.
Retained for the duration of account activity and for a minimum of 5 years after closure, as required by law.
A minimum retention period of 7 years is mandatory in accordance with Bangladesh Bank guidelines.
Identity verification documents are retained for up to 5 years after account closure.
Customer service records are retained for up to 2 years.
Session cookies are deleted when you close your browser; persistent cookies remain active for up to 1 year.
Dhaka 999 never sells your personal data or shares it with third parties for advertising purposes. However, your data may be shared in the limited circumstances described below.
Dhaka 999 uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.
Types of cookies we use:
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
Dhaka 999 uses industry-leading technology to keep your data secure. Our security framework operates across multiple layers of protection.
As a Dhaka 999 user, you have important rights over your own data. We respect those rights and are here to help you exercise them.
To exercise any of the above rights, please contact our support team. Requests are typically processed within 30 business days.
Dhaka 999 strictly does not provide services to anyone under 18. Age is verified at registration, and additional proof may be requested in cases of doubt.
We do not knowingly collect personal data from minors. If we are notified that a minor's data has been collected, we will immediately close that account and delete all associated information.
Dhaka 999 reserves the right to update this Privacy Policy at any time. When changes are made, the revised date will be shown at the top of this page. For significant changes, we will notify you by email or through a platform announcement.
Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We recommend reviewing this page regularly.
At Dhaka 999, your privacy is not just a promise — it is built into our technology.
Every data point you share is protected with 256-bit SSL encryption. Your data cannot be intercepted in transit.
Identity verification at registration ensures every account belongs to a real person — and helps keep your account secure.
OTP verification is required at every login. You will be notified instantly if a login is detected from an unrecognized device.
Dhaka 999 never sells your data to advertisers or third parties. Your information is used solely to improve our services.
You may request deletion of your account and associated data at any time. Data beyond the required legal retention period will be removed immediately.
A third-party cybersecurity team conducts a full system audit every quarter. Any vulnerabilities found are addressed immediately.
Every Dhaka 999 member enjoys these rights — free of charge, at any time.
Request to know what data we hold about you at any time.
Requests to update incorrect information are processed within 7 business days.
Contact support to request deletion of any data that falls outside legal retention requirements.
You can stop your data from being used for specific purposes.
Download all your personal data in a structured format at any time.
No longer want promotional messages? Unsubscribe at any time.
Your privacy is protected at Dhaka 999. Join thousands of players across Bangladesh today, backed by our robust security measures and transparent Privacy Policy.